Privacy Policy
Your privacy is fundamental to our mission of strengthening Kenya's democracy
Last updated: August 21, 2025
Our Commitment
At Kiongozi Online, we believe that privacy is a fundamental right, especially in the context of democratic participation. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our civic social platform for elections.
This policy applies to all users of Kiongozi Online, including voters, candidates, and visitors to our website and mobile applications.
Information We Collect
Information You Provide Directly
- Account Information: Name, email address, phone number when you register
- Profile Information: Optional demographic information for better service personalization
- Communication Data: Messages sent through our contact forms and support channels
- Candidate Information: Professional background, manifestos, and supporting information provided by candidates
Information Collected Automatically
- Usage Data: Pages visited, time spent, clicks, and navigation patterns
- Device Information: Device type, operating system, browser type, IP address
- Location Data: General location for polling station recommendations (with consent)
How We Use Your Information
We use your personal information only for legitimate purposes related to providing our civic participation services:
Service Provision
- • Creating and managing your account
- • Providing personalized candidate recommendations
- • Delivering polling station information
- • Sending election updates and reminders
Platform Improvement
- • Analyzing usage patterns to improve features
- • Conducting research on democratic engagement
- • Ensuring platform security and preventing fraud
- • Providing customer support
Data Protection & Security
We implement security measures to protect your personal information:
Technical Safeguards
- • End-to-end encryption for sensitive data transmission
- • Secure cloud storage with regular security audits
- • Multi-factor authentication for account access
- • Regular security updates and vulnerability assessments
Access Controls
- • Limited employee access on need-to-know basis
- • Regular access reviews and audit trails
- • Data minimization principles in all operations
- • Automatic data retention and deletion policies
Your Privacy Rights
You have rights regarding your personal data:
Access & Portability
Request a copy of all personal data we hold about you in a portable format
Correction & Updates
Update or correct any inaccurate personal information
Deletion & Erasure
Request deletion of your personal data (subject to legal requirements)
Processing Restrictions
Object to certain processing activities or request restrictions
To exercise these rights, use our contact form or reach out through our support channels.
Contact & Updates
Data Protection Officer
For privacy-related questions or concerns:
Contact us through our contact form
Response time: Within 72 hours
We take all privacy concerns seriously
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- • Notify you via email or platform notification
- • Update the "Last updated" date
- • Provide a summary of key changes