Candidate Verification Guidelines

Learn about our verification process and what it takes to get your profile verified

Why Verification Matters

Verified candidates receive a trust badge that appears on their profile, increasing voter confidence and engagement. Our verification process ensures that all candidates on Kiongozi are legitimate and meet basic profile quality standards.

Benefits of Verification:

  • • Higher profile visibility in search results
  • • Trust badge displayed prominently on your profile
  • • Access to premium platform features
  • • Increased voter engagement and credibility

Verification Criteria

Complete these requirements to qualify for automatic verification

Profile Photo

Required

Upload a clear, professional photo of yourself. Avoid group photos, logos, or blurry images.

Complete Bio

Minimum 150 characters

Write a bio of at least 150 characters explaining your motivation for running and your qualifications.

Contact Information

Email or Phone

Provide at least one valid contact method (email or phone number) for voter inquiries.

Position & Region

Both required

Specify the elective position you're running for and the exact region (county, constituency, or ward).

Unique Candidacy

Automatic check

Your candidacy must be unique - no duplicate registrations for the same position and region are allowed.

Account Age

Minimum 1 hour

Your account must be at least 1 hour old before verification can be processed.

How Verification Works

Understanding our automated and manual review process

Automatic

Instant Verification

Most candidates (approximately 70-80%) qualify for automatic verification when they complete their profile and meet all criteria with no red flags.

Timeline: Instant to 5 minutes

Once you complete all requirements, our system automatically checks your profile. If you pass all automated security checks, you'll be verified immediately.

Manual

Human Review

Some profiles require human review to ensure quality and authenticity. This happens when:

  • • Multiple similar candidates exist for the same position and region
  • • Profile content contains potentially sensitive or flagged keywords
  • • Account shows unusual patterns or behavior
  • • Risk score indicates potential concerns

Timeline: 1-2 business days

Our verification team reviews profiles during business hours (Monday-Friday, 9 AM - 5 PM EAT). You'll be notified via email once review is complete.

Common Reasons for Manual Review

Duplicate Detection

If another candidate exists for your exact position and region, both profiles require manual review to verify legitimacy.

Content Moderation

Bio or profile content containing potentially spam, offensive, or inappropriate keywords is flagged for human review.

High Risk Score

Accounts with patterns suggesting suspicious activity (multiple registrations from same IP, temporary email addresses, etc.) require verification.

Profile Quality Concerns

Photos that appear to be stock images, AI-generated, or low quality may trigger manual review to ensure authenticity.

Tips for Faster Verification

  • Complete your profile fully in one session - the onboarding wizard guides you step-by-step
  • Use a clear, recent photo of yourself against a plain background
  • Write an authentic, personal bio explaining why you're running and what makes you qualified
  • Provide a permanent email address (avoid temporary or disposable email services)
  • Double-check that your position and region information is accurate
  • Avoid copying content from other sources - write in your own words
  • Be patient during business hours - our team reviews profiles as quickly as possible

Need Help?

You can check your verification progress anytime on your candidate dashboard. The verification checklist shows exactly which criteria you've met and what's still needed.

Candidate Verification Guidelines | Kiongozi